Debt Collection Services

Maximizing Your
Recovery, Minimizing
Your Risk

Debt Collection Services

Maximizing Your
Recovery, Minimizing
Your Risk

Credsure specializes in recovering debts owed by individuals or businesses. We provide wide range of services to help our clients recover outstanding debts and improve their cash flow. We take care of the entire gamut of collection function beginning from awareness calling to bounce prevention calling to early and late bucket collections. We are adept at handling NPA and Written off cases.

We offer various collection models to our clients which includes tele collections, cash pickup services and field collections. Our team of expert professionals work closely with the client to understand their specific collection requirements and to develop a tailored solution that best suits their business.

1

Solutions under one roof

100

Accounts handled on a monthly basis

1%

Resolution rate

BENEFITS

Recovering Your Debts, Restoring
Your Financial Health

Our nimbleness, persistence, and a strategic approach to collections ensures that we resolve the cases before
they become sticky accounts.

PAN India
Coverage

Reduced Bounce
Rates

Higher
Collection

Flawless
Execution

Debt Collection Services

Bounce Prevention Calling

Credsure works with individuals or businesses to prevent cheque bouncing or to recover funds from bounced cheques. Prevention calling is one of the best methods to reduce cheque bounce rates thereby reducing the number of collectible cases. This in turn reduces the collection cost drastically and also enhances collection efficiency.

With our omni channel communication platform and trained tele callers, entire process is being managed very efficiently. Entire process and progress can be monitored on real time basis. Our clients can see the progress on the dashboards regularly.

Early Bucket Collection

Credsure is an expert in bucket x and early bucket collections. We provide entire range of solution under one roof. This includes communication through SMS, IVR, Voicebots, Whatsapp messaging, Chatbots. With tele calling capacity of 800+ seats covering the entire length and breadth of the country in all Indian regional languages, we ensure that collectible cases are addressed in the early stage itself so that they do not go on to become bad debts. We offer Fixed Seater Model or Variable Payout Model based on client’s need. We also provide cash pickup services. Pickup refers to the practice of sending a representative to the account holder’s location to collect payment or to negotiate a payment plan. Pickup augments our tele calling efforts and proves effective for customers who are not comfortable or do not use digital modes of payments but are ready to pay in cash. Our digital payment push saves millions of rupees for our clients.

Field Collection

Field collections refer to the practice of sending a representative to the account holder’s location to collect payment or to negotiate a payment plan. This may be a more effective approach for high-risk accounts that have not responded to telecalling or other forms of communication.

Field collections are an important part of debt collection, especially in cases where traditional communication methods like phone calls, emails, and text messages have failed to generate a response or yield a satisfactory outcome. We have a dedicated field team which specializes in field debt collection. Our trained staff are well versed with the collection norms and the permissible methods of debt collection, the permissible frequency and timing of communications with the debtor, and the requirements for maintaining accurate records of debt collection activities. Our field staff comply with all applicable laws and regulations and treat debtors with respect and dignity

Recoveries

We specialize in the recovery of write off and NPA (non-performing asset) accounts. Our team of experienced debt recovery professionals is dedicated to recovering outstanding debts on behalf of our clients while maintaining the highest standards of professionalism and ethical conduct.

Our approach to write off and NPA account recovery involves a thorough analysis of the account and a customized strategy designed to maximize the chances of recovery. We use a variety of techniques to locate and communicate with debtors, including phone calls, letters, and skip tracing. Our team is also well-versed in the legal and regulatory requirements for debt recovery, ensuring that our activities are always in compliance with the law.

Our goal is to provide our clients with the highest level of service and the best possible outcome for their write off and NPA accounts. We take pride in our ability to recover even the most challenging debts, and we are committed to maintaining our reputation as a trusted and reliable debt recovery agency in India.

Testimonials

Our Process

We understand that recovering outstanding debts can be a sensitive and complex process, hence we take a process-oriented approach to our debt collection services. Our standardized procedures are designed to deliver a systematic and compliant debt recovery process, with a focus on maintaining a positive customer relationship and preserving the brand reputation. Our processes are aimed at helping businesses recover their outstanding debts while protecting their interests and reputation.

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Industries
We Serve

We take pride in our ability to serve a diverse range of industries with unparalleled expertise and exceptional service. Our team of professionals has deep knowledge of each industry we serve, allowing us to provide customized outsourcing solutions that meet our clients’ unique needs.

Banking and Financial
Services

Manufacturing and
Industrial Sector

Automotive and
Transport

Media and
Entertainment

Medical and Healthcare

Real Estate

Logistics

Our Clients

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Frequently Asked Questions

Debt collection services involve recovering unpaid debts on behalf of businesses or individuals.

We collect a wide range of debts, including consumer debts, commercial debts, medical debts, and more.

We have a team of trained and experienced agents who are familiar with relevant debt collection regulations, such as RBI’s Guidelines on Debt collections, Fair Debt collection practices (FDCPA) etc. We also have processes in place to ensure compliance with these regulations.

We communicate with debtors through various channels, such as phone, email, and mail. We follow industry-standard practices to ensure that our communications are respectful and compliant with relevant regulations.

We have processes in place to handle disputes or complaints from debtors. We work closely with our clients to resolve any issues in a timely and efficient manner.

The cost of our services depends on the specific services you require and the volume of work involved. We offer competitive pricing and can provide a customized quote based on your needs.

We take the security and privacy of confidential information very seriously. We use industry-standard security protocols to protect information and ensure compliance with relevant regulations.

We provide regular updates on the status of debt collection efforts through regular reporting mechanism.

We have experience dealing with difficult or uncooperative debtors and use a range of techniques to encourage payment. We follow industry-standard practices and ensure that our communications are respectful and compliant with relevant regulations.

To get started with our services, simply contact us to discuss your needs and request a customized quote. We will work with you to understand your requirements and provide a solution that meets your needs.